Urgent Pet Care

If you have any questions, please email us at [email protected]

Our urgent care is a walk in, out patient clinic. If you are experiencing a true emergency, please proceed to the nearest emergency hospital. Our facility is not equipped for long term hospitalization or emergency level care.

Hours

Monday through Wednesday. Closed Thursday through Sunday.

Opens at 8am

We reach our capacity early in the morning, and limit it to the first 10 patients who arrive each day.
The sooner you arrive, the better the chance your pet will be seen.
When you arrive please park in one of the 10 numbered parking spaces.
After parking in one of the numbered parking spaces, please fill out a health questionnaire form, located on the urgent care door located under the awning. One of our technicians will be out to your vehicle when it is your turn.
If there are no forms present when you arrive, that means we are full for the day and you will likely be provided with alternative care options.
Starting the week of October 21st, ear and skin issues will no longer be treated through our Urgent Care and will require an appointment with our Wellness department instead.

Closed once capacity has been met

Location

5829 Troost Ave.
Kansas City, MO 64110
816-353-0940 ext. 3
[email protected]

What to Expect at the Urgent Clinic

Watch "A Day In the Life At Our Urgent Care Clinic" to learn more

This is a walk-in, outpatient clinic.

Pets are seen by level of urgency or by the doctors discretion. This does not apply for euthanasias, as those will be seen first. We ask that you wait patiently in your vehicle with your pet.
Expect a 2-5 hour wait or be turned away if we have met capacity.
If you are experiencing a true emergency, please proceed to the nearest emergency hospital. We do not have overnight staff and are not equipped for long term hospitalization or emergency level care.
Please be patient and kind to our staff during your wait or you will be asked to leave immediately.

Payment and Financial Assistance

Our $50 examination fee covers only the initial visit, however there will be additional costs for treatment, diagnostics, medications, and any supportive care your pet may need.

We offer financial assistance and payment plans to help with the cost of care. For unaltered pets, if financial assistance is requested, spaying or neutering may be required based on the doctor’s discretion during the visit. If you prefer not to alter your pet, you may also consider reaching out to a full-service veterinarian for alternative options.

Estimates will be provided for any costs beyond the initial $50 fee.