Urgent Pet Care

If you have any questions, please email us at [email protected]

Our urgent care is a walk in, out patient clinic. If you are experiencing a true emergency, please proceed to the nearest emergency hospital. Our facility is not equipped for long term hospitalization or emergency level care.

Hours

Monday through Wednesday. Closed Thursday through Sunday.

Opens at 8am

Our urgent care clinic is a walk-in clinic so you don’t need to schedule an appointment. Our urgent care is open Monday- Wednesday, starting at 8 am, on the Troost side of the building. To ensure our doctors can give each patient the time they need, we may see up to 10 patients a day. Although we do not open until 8:00 a.m., we suggest/recommend you arrive between 6:30-7:00 a.m.
When you arrive please park in one of the 10 numbered parking spaces.
After parking in one of the numbered parking spaces, you must complete and return a health questionnaire in order to be seen. The forms are in the Green mailbox next to the Urgent Care door, and need to be returned to the Red mailbox under the Green mailbox. You must fill out a form on the door to secure your place in line. Pets are seen at the doctor’s discretion, not in order of arrival. If there are no forms present when you arrive, that means we are full for the day and you will likely be given alternative options for care.
Our wait time is also very lengthy; expect to wait a minimum of 3+ hours from the time we open at 8 a.m. It can vary depending on the cases that come in that day and the amount of time that it will take to see the pet and diagnose them. We ask that you wait patiently in your vehicle with your pet.
Ear and skin issues will no longer be treated through our Urgent Care and will require an appointment with our Wellness department instead.

Closed once capacity has been met

Location

5829 Troost Ave.
Kansas City, MO 64110
816-353-0940 ext. 3
[email protected]

What to Expect at the Urgent Clinic

Watch "A Day In the Life At Our Urgent Care Clinic" to learn more

This is a walk-in, outpatient clinic.

Pets are seen by level of urgency or by the doctors discretion. This does not apply for euthanasias, as those will be seen first. We ask that you wait patiently in your vehicle with your pet.
Expect a 2-5 hour wait or be turned away if we have met capacity.
If you are experiencing a true emergency, please proceed to the nearest emergency hospital. We do not have overnight staff and are not equipped for long term hospitalization or emergency level care.
Please be patient and kind to our staff during your wait or you will be asked to leave immediately.

Payment and Financial Assistance

Our $50 examination fee covers only the initial visit, however there will be additional costs for treatment, diagnostics, medications, and any supportive care your pet may need.

We offer financial assistance and payment plans to help with the cost of care. For unaltered pets, if financial assistance is requested, spaying or neutering may be required based on the doctor’s discretion during the visit. If you prefer not to alter your pet, you may also consider reaching out to a full-service veterinarian for alternative options.

Estimates will be provided for any costs beyond the initial $50 fee.