call center

Phoning A Friend

The phones at Pet Resource Center of Kansas City never seem to stop ringing, but that’s because there is always someone else who needs our help.  Hundreds of people a day, to be exact. Some are just looking to be connected with affordable veterinary services or resources, and others are searching for a lifeline before having to make the heartbreaking...
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Call center: The nervous system of PRCKC

Our call center is like the nervous system of our organization, but they never forget to put their heart into everything they do here at Pet Resource Center of Kansas City. In the past two months alone, they have answered 7,283 calls and scheduled 3,866 surgery and vaccination appointments. That’s not even including the countless amount of voicemails they’ve returned...
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